Privacy Policy

At BIG NOSE, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your information in compliance with The Privacy Act 1988 (Privacy Act) of Australia. We want you to feel confident that your privacy is respected and your data is handled with care.

1. Collection of Personal Information: When you interact with BIG NOSE, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. We collect this information to process your orders, provide customer support, and improve our services.

2. Use of Personal Information: We use your personal information to fulfill orders, communicate with you about your purchases, provide customer support, and improve our products and services. We may also use your information to send you marketing communications about promotions, new products, and special offers, but you can opt out of these communications at any time.

3. Disclosure of Personal Information: We may disclose your personal information to third-party service providers who assist us in fulfilling orders, processing payments, delivering packages, and providing customer support. These service providers are contractually obligated to protect your information and only use it for the purposes specified by BIG NOSE.

4. Security of Personal Information: We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption technology to secure sensitive data during transmission and storage.

5. Access to and Correction of Personal Information: You have the right to access and correct your personal information held by BIG NOSE. If you would like to review, update, or delete your information, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies: BIG NOSE uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings and opt out of targeted advertising by adjusting your preferences.

7. Links to Third-Party Websites: Our website may contain links to third-party websites, products, and services. BIG NOSE is not responsible for the privacy practices or content of these third parties. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children's Privacy: BIG NOSE does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.

9. Changes to this Privacy Policy: We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of BIG NOSE's services after any changes to this policy constitutes acceptance of those changes.

10. Contact Us: If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us using the following details:

Email: david@bignose.com.au

Phone: +61404104474 (sms/txt)

Disclaimer: This privacy policy is provided for informational purposes only and does not constitute legal advice. BIG NOSE reserves the right to modify or amend this policy at any time without notice. Please refer to the latest version of this policy on our website for the most current information.